Staff, Corporate Services/Mailroom (In-Office Position)

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Staff, Corporate Services is a multitasking individual that provides general administrative, database, and special events support.

• Serve as the primary point of contact at the Corporate Services/Mailroom service window, providing exceptional customer service to employees, vendors, and visitors.
• Receive, sort, distribute, and track incoming and outgoing mail, packages, and overnight deliveries.
• Assist employees with package pickup, mail distribution, and shipping requests while ensuring timely and accurate service.
• Lift, move, and transport packages and office supplies weighing up to 50 pounds throughout the facility.
• Make multiple daily trips throughout the building, including retrieving and delivering packages between floors.
• Maintain inventory of mailroom and office supplies; monitor stock levels and place supply orders as needed.
• Organize and maintain secure storage areas for packages, supplies, and incoming deliveries.
• Operate shipping and mail processing equipment while ensuring compliance with company procedures.
• Maintain accurate records of package deliveries, shipments, and inventory transactions.
• Collaborate with internal departments to resolve mail, package, and delivery inquiries in a timely manner.
• Maintain a clean, organized, and safe mailroom environment.
• Support special projects and additional Corporate Services responsibilities as assigned.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High school diploma, GED: or equivalent work experience - Required

Qualifications:

• 0+ Years - Required.
• Excellent customer service and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to lift and move up to 50 pounds on a regular basis.
• Comfortable standing, walking, bending, and making frequent trips throughout the building during the workday.
• Reliable attendance is required, as this position is 100% on-site and supports daily business operations.
• Experience with mailroom, shipping/receiving, logistics, or inventory management is preferred.
• Proficiency with Microsoft Outlook and basic Microsoft Office applications.
• This is a full-time, in-office position.
• Requires frequent walking throughout the facility, including travel between floors.
• Requires regular lifting, carrying, pushing, and pulling of packages and supplies weighing up to 50 pounds.
• Requires standing for extended periods while assisting customers at the mailroom service window.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

Maximum:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.