USA Sr. Specialist, Auction & Inventory Management

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Specialist, Auction & Inventory Management is responsible for all aspects of Auction and Inventory management including audits and review of inbound units, existing inventory and units sold to mitigate losses on collateral. Generates daily reports to review eligible inventory, creates and communicates eligible sales information to auction vendors on a daily basis. The incumbent will inspect repossessed vehicles determining best repair work to maximize collateral collection including inspection of repair work to ensure it meets Santander’s standards. Working with the Auction, the Specialist arranges best time to sell the vehicle and determines the appropriate sales prices based on market conditions.

• Conducts audits for each sale to ensure compliance to company policy and procedure; reports findings and/or discrepancies to Asset Remarketing Management Team and AVP as needed.
• Assists in title resolutions including Auto Check, stolen flags and mileage discrepancies with government agencies and coordinates findings with ARS.
• Assists in daily report review, pricing units available for sale, and reinstatements with prompt return of customer units.
• Initiates, develops, builds, fosters and maintains professional, positive and effective relationships with all internal and external contacts.
• Ensures adherence to AR Procedures and Service Level Agreements through effective communication with stakeholders.
• Resolves any delays or issues with external and internal auction staff to ensure sales occur timely.
• Processes incoming communication requests regarding units and needed actions including fee requests, repair approvals and transport delay issues. Escalates situations to appropriate stakeholder(s)
• Addresses loan accounting issues with accounts receivables and auction partners.
• Reviews daily inventory reports and Inventory exception reporting.
• Facilitates post sale auction arbitrations with Director of Remarketing for approval.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

• 2+ Years Auto body and mechanical experience and knowledge - Required.
• Critical thinking and problem solving skills to make autonomous decisions.
• Ability to be physically present at Auction 3-4 days each week.
• Ability to travel for up to 4 days/week dependent on assigned market.
• Excellent written and verbal communication and negotiation skills.
• Ability to adapt to late changing schedules and plans.
• Strong presentation and public speaking skills required.
• Superior organizational and time management skills with an impeccable attention to detail.
• Self-motivated and the ability to work both independently and collaboratively while prioritizing heavy workloads and meeting time sensitive deadlines in a remote environment.
• Team player with a strong work ethic; promotes and enjoys a creative work environment.
• Exceptional interpersonal, written and verbal communications skills.
• Advanced proficiency with Microsoft Office Suite.
• Ability to interpret and analyze an array of data in a variety of forms and leverage it for marketing purposes.
• Ability to identify, analyze and solve complex problems.
• Ability to respond effectively to inquiries or complaints from members, regulators and others.
• Ability to communicate effectively and persuasively in print and digital.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

Maximum:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.