Sr. Associate, Technical Project Management

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Associate, Technical Project Management, leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications. They manage and oversee the end to end project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of medium to high business complexity (involving multiple systems interfaces that are highly visible to the organization).

The incumbent directs and controls all work performed within the framework of the Work Structure. Develops detailed project plans and schedules application/infrastructure projects, including goals, risks and resource allocation. Monitors project results for significant deviations. Manages vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments. May provide input for (project) team member performance appraisals. Works with all required Information Technology functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries. Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with the business at a detailed functional level and discusses/resolves issues. Manages client expectations and ensures project delivery in conformance with company software development life cycle methodologies. Must have bi-lingual Spanish/English skills.

• Develops detailed project plans and schedules application/infrastructure projects, works closely with business analysts, developers and QA to execute the project.
• Manages the project lifecycle from initiation through to program closure.
• Manages and resolves risks, issues and dependencies.
• Leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client specifications.
• Manages and oversees the end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentati
• Monitors project results for significant deviations and works collectively with Information Technology functions to address incidents and high priority defects.
• Maintains regular contact with clients and coordinates and reports on project progress and accomplishments.
• Manages client expectations and ensures project delivery in conformance with company software development life cycle (SDLC) methodologies.
• Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with the business at a detailed functional level and discusses/resolves issues.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Qualifications:

• 9+ Years Experience with technology or financial services industry is strongly preferred. - Required.
• Knowledge of SDLC, including Waterfall and Agile methodologies.
• Ability to understand, analyze, and communicate technical designs, project issues, and project status is required.
• Experience supporting customer facing, high-volume, mission critical applications strongly preferred.
• Demonstrated ability to effectively manage project commitments to achieve quality solutions.
• Demonstrated ability to manage and lead project resources.
• Proven ability to adhere to software project management best practices.
• Demonstrated excellent written and verbal communications skills.
• Ability to facilitate work groups with a high degree of professionalism, work ethic and integrity.
• Ability to incorporate technical and business knowledge in the analysis of customer solutions.
• Demonstrated ability to work productively with diverse teams.
• Ability to effectively present technical and non-technical information to customers and senior management.
• Demonstrated ability to estimate, plan, and monitor labor hours.
• Must have bi-lingual Spanish/English skills.

Certifications:

• PMP: Project Management Professional - Preferred.
• CSM: Scrum Master certification - Preferred.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

Maximum:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.