Technical Program Manager Lead

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Technical Program Manager Lead will act as the senior coordination and governance leader for North America Stabilization initiatives, ensuring effective management of cross-platform demand, technical delivery dependencies, structural issues, executive reporting and stakeholder alignment across Santander US and SDS Global Tech Hub. This role requires Bi-lingual Spanish skills.

Key Responsibilities

• Lead governance of North America Stabilization initiatives.
• Coordinate all Technical Program Managers across US and Mexico.
• Establish escalation mechanisms and governance standards.
• Oversee cross-platform demand execution and prioritization.
• Consolidate executive reporting, RAID logs and steering committee materials.
• Identify structural issues and coordinate remediation plans.
• Monitor delivery progress across all workstreams and platforms.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Systems or related field.
• Bilingual, proficient in Spanish
• 10+ years in Program Management.
• 5+ years managing complex infrastructure or transformation initiatives.
• Experience working across global delivery organizations.
• Financial services experience preferred.

Technical Knowledge:

• Infrastructure Services
• Cloud Platforms
• Networking
• Storage
• Middleware
• Disaster Recovery
• Vulnerability Management
• Asset Management

Core Competencies:

• Executive Communications
• Cross-functional Leadership
• Stakeholder Management
• Escalation Management
• Program Governance
• Risk management
• Technical Acumen

Success Measures:

• Reduction of unresolved cross-platform dependencies

• Delivery milestone adherence

• Executive reporting quality

• Structural issue closure rate

• Stakeholder satisfaction

• Escalation effectiveness

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

Maximum:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.