Dealer Floorplan Risk Oversight Manager

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Dealer Floorplan Risk Oversight Manager (Manager, Portfolio Management & Oversight - M5) is responsible for leading the Dealer Floorplan Audit team and overseeing the execution of dealer floorplan audits to ensure the integrity of collateral, compliance with lending agreements, and effective management of portfolio risk. This role provides oversight of audit operations, establishes audit standards, drives continuous process improvement, and partners with internal stakeholders to identify, escalate, and mitigate risks associated with dealer floorplan financing.

Position Summary

• Lead, coach, and develop a team of Dealer Floorplan Auditors, providing direction, performance management, and ongoing professional development.

• Manage the day-to-day workflow, resource allocation, scheduling, and productivity of the Dealer Floorplan Audit team to ensure timely completion of audits and achievement of service level expectations.

• Oversee the execution and quality of physical and virtual dealer floorplan audits, ensuring adherence to established audit methodologies, policies, and regulatory requirements.

• Monitor dealer audit results, identify trends and emerging risks, and recommend corrective actions to minimize portfolio exposure and improve audit effectiveness.

• Partner with Credit Risk, Portfolio Management, Collections, Sales, Operations, and other stakeholders to resolve audit exceptions, inventory discrepancies, curtailment issues, and other dealer-related risks.

• Ensure audit findings are accurately documented, tracked, and escalated in accordance with company policies and risk management standards.

• Develop, maintain, and enhance audit procedures, operating guidelines, and quality assurance processes to support a consistent and effective audit program.

• Support RCSA testing, internal and external audits, regulatory examinations, and compliance reviews, when required, by serving as the primary point of contact for the Dealer Floorplan Audit function.

• Identify opportunities to improve audit processes through technology, data analytics, automation, and continuous improvement initiatives.

• Ensure adherence to company policies, regulatory requirements, and internal controls while fostering a culture of accountability, integrity, and continuous improvement.

• Collaborate with business leaders to support strategic initiatives, policy enhancements, and portfolio risk mitigation efforts related to dealer floorplan financing.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree in a related field, or equivalent combination of work experience, training, military service, or education – Required.

Professional Experience:

• 5+ years experience in Risk Management, Consumer Operations, Internal Controls, Dealer Floorplan Auditing, Commercial Lending, or a related field – Required.

Skills:

• Strong knowledge of operational risk management frameworks, dealer floorplan financing, internal controls, audit methodologies, and portfolio risk management.

• Knowledge of regulatory requirements, compliance standards, and risk management best practices.

• Experience identifying, assessing, documenting, and mitigating operational and portfolio risks.

• Experience developing, implementing, and enhancing audit procedures, governance processes, and quality assurance programs.

• Ability to analyze audit results, identify trends, and recommend effective corrective actions to reduce portfolio risk.

• Ability to lead, coach, and develop high-performing teams while driving accountability and performance.

• Ability to build collaborative relationships and influence stakeholders across all organizational levels, including senior leadership.

• Strong organizational, analytical, and time management skills with exceptional attention to detail while maintaining a strategic perspective.

• Ability to adapt to changing business priorities and regulatory requirements while maintaining a strong sense of urgency.

• Strong written, verbal, and presentation communication skills with the ability to clearly communicate complex concepts.

• Ability to foster a proactive risk culture and drive continuous improvement across the organization.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

Maximum:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.